What if my app isn't loading jobs when I am on cellular instead of wifi?

Troubleshooting issues with your app working in cellular vs wifi. 

We've had 1-2 other Agents mention an issue with regards to app loading while on cellular instead of wifi.  

To troubleshoot that issue: 

1. Go to your phone settings, go to your cellular settings. then scroll down until you see Field Agent and confirm it is on. 
   • If it is off, turn it on.
   • If it is on, turn it off and back on.. That seems redundant, but "technology." Then go back to the app and see if the app works. 
2. If that didn't work, try turning your phone off and back on and trying the app again.

If that still doesn't work, please let us know at agent@fieldagent.net and we will escalate this to our App Development Team!