Agent Score - How it works

Our Agent score system has received a refresh as of June 2020 on app versions 2.15 and after. We are really excited about it!  The score will now be a more realistic and current reflection of your last 6 months of work in the app so that Agents and our HQ can see who the current top performers are in the Field. 

Formula for the new Agent Score:

42 + your approved paid submissions for the last 6 months!

You may be thinking, "Why 42?" We know after you leave the app for a bit it could be disheartening to come in and see an Agent score of 0, so hopefully, this will boost your morale if you ever take a break! 

Other big news: Your score will no longer take into consideration canceled or expired reservations.  We recognize that oftentimes the reasons behind a canceled or expired reservation are outside of your control, so we don't want your score to be pinged for this anymore.

Accuracy Score:

We have also added a new accuracy score that will reflect how often your jobs are approved versus denied.

Here's the formula for the new Accuracy Score:

Accuracy Score %: 100 * (Approved Paid Submissions / Total Submissions)

NOTE: $0 Ticket and Briefcase jobs do not count toward your Agent Score or Accuracy Score. However, these can qualify you for paid work and/or drawings, so don't leave them left undone!