Our Data Review system is set up to automatically deny for most projects when there are unanswered questions or blank photo slots in a submission. We do our best to let agents know of the likely denial that will result in unanswered questions and requests. Be on the lookout for messages like this when completing a job:
"Are you sure? Skipping a question you could have answered may forfeit any reward. Are you sure you can not answer this question?"
Additionally, this message appears for agents when trying to submit a job that is missing answers:
"Incomplete Job. You have some incomplete responses. Please review these questions to make sure you are submitting a complete job. Incomplete jobs may result in a denial."
Our best recommendation is to always fill answers and photo slots with alternate answers/photos if needed to help avoid this (see our linked article below), however, in the case that you have submitted a job with unanswered questions or blank photo slots, this is exactly the kind of thing that our support team is here for. We recommend sending in a support ticket to our team by clicking "submit a request" below as soon as possible after submitting an unfinished job (or before) that clarifies why you left a question or photo slot blank so that our team can look into it as soon as possible!
For more information on how to handle these situations, check out our related help article here: Most Common Denials: Alternate Photos!
Comments
2 comments
My job was canceled bot the upc numbers you guys had didn't exist. I can tell with certainty that the pictures 1 took were the products you were looking for.
Upc codes can be different for the exact same product depends on location, vendors, ect
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