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  2. FAQs - My Account

FAQs - My Account

Check this section for more info on the job review process, finance/cashouts/taxes, and account questions

Review Process and Timing Expectations

  • When will my job be reviewed and paid?
  • How do I check the status of my submission?
  • Can I extend a current Job Reservation?
  • How do I cancel a job reservation?
  • Can Field Agent send me the job to try again?

Finance and Payments

  • Can I use Direct Deposit with my Cash App account?
  • How long will it take for my cashout to arrive in my bank account?
  • How do I classify my work as an agent?
  • The W9 verification task keeps populating in my job search no matter how many times I complete it. Is this normal?
  • Why can't I receive the text or SMS verification code to my phone?
  • Can I use Direct Deposit with a PayPal Account?
See all 7 articles

Account Questions

  • How do I Change My Account Email or Phone Number?
  • How Do I Reach The Proper Field Agent Support Channel?
  • I selected the wrong country; how do I change this?

Other Frequently Asked Questions

  • Why did my job get denied automatically?
  • In what countries around the world is Field Agent available?
  • What if a job is available outside of a store's business hours?
  • Can I use special lenses on my device?

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