Welcome to Field Agent! We want you to be successful from the get-go, so take a look below to familiarize yourself with the app.
Navigating the App
The top left button will toggle a left-hand menu. This is where you can find everything from job information to account information.
Navigation Menu Key Items
Find Jobs - Search available jobs in your area
My Jobs - Access your reservations
Hidden Jobs- Access jobs you have hidden
Account - This tab has a lot inside! View earnings, cash-out, change account info, invite other agents, change your settings, and more
Drawing - View how many tickets you have earned for this month's drawing
The Scoop - Fun articles and insights from our FA team!
FAQ - View helpful articles from our Help Center or submit a request to our support team
Searching for and Reserving Jobs
Basic Job Search
- Navigate to the Find Jobs screen
Upon opening the app, you will typically start on the Find Jobs screen. If you are in another screen, tap the top left menu button and select "Find Jobs" at the very top of the menu.
- Tap around to explore
Tap a job category to reveal all available jobs in that category.
- Select a job to see available locations
- Select a job location to review the job details
- Read the job details overview and hit "Accept This Job"
Once you accept the job:
you will have the option to complete the job at that moment or search for another job. To complete reserved jobs, hit the top left menu button and tap the "My Jobs" tab. You can also view how much time you have left by checking the countdown in the "My Jobs" tab.
Customize Your Job Search
The top right button will toggle a menu to customize your job search options. Select or update your preferences as you wish.
Using the Map to Find Jobs
In the Find jobs screen, select Map for a different view. Click on a pin icon to view the jobs available at that location. Click on one of these available jobs to view the details for that job. Remember to always double-check the address of the job listed.
Targeted Search Feature
In addition to our other search features, you can target search a specific area. Simply use your fingers to scroll away from the area you are currently searching. You will see an orange target come up eventually. Move this target over a new area and click "Search this area" to move your job search to another area!
Whether you use the "Jobs" or "Map" view, once you have found the job type and location that you want, clicking into that job will bring you to the job details page. Please read all instructions carefully and only accept if you are able to complete the job as described.
Things to pay attention to:
Location Required - You must visit the address listed on the job during business hours. If the location says "United States of America," you don't have to go to a specific address. Just follow the instructions on where to complete.
Time Allowed - Once you accept the job, you are limited to this amount time to complete and submit the job (2 hours is typical). Read the instructions carefully for other possible time restrictions.
Payment - This is the amount you will earn for an approved submission. This amount varies by location and job requirements.
Job Overview - Read carefully before accepting any job. The job overview includes very important information about the job.
Our most common jobs fall into the categories of Audits, Mystery Shops, and At-Home Surveys. Category names vary, but basic descriptions are included in the category header.
Ratings & Reviews and Buy & Try jobs
For these jobs you will most often be asked to purchase a product (Online, Pickup, or in-store). Usually you will be offered full reimbursement for your purchase unless otherwise stated; be sure to check the job instructions as some jobs only offer partial reimbursement. Jobs with full or partial reimbursement will have the stack of coins icon with the arrow around it next to them as shown below. This reimbursement is in addition to the green bounty listed in the job to the left of the icon.
Unique Job Categories
We do have some jobs that are different from the rest. These require careful attention to Agent instructions and job requests.
Here are some examples:
Ticket Jobs - They don't pay money, but can quality you for paying jobs or train you for success. Completion enters you into a monthly drawing.
Precision Required - Strict photo requirements. Higher difficulty. Read instructions thoroughly!
Scavenger Hunts - These are NOT typical surveys, audits or mystery shops. You only get paid if you find the requested item.