What do the symbols next to my submitted jobs mean?
When you submit jobs into our system, they enter a quality control/data review process where our team reviews the jobs before we approve them and send them to our clients. When the submitted jobs show a '?', that means the job is still in our queue awaiting review. Once the job has a 'checkmark', the job is approved and sent to our client(s).
If the job has a 'red X' next to it, that means that we were not able to accept the submission. When/if a job is denied, we will send an email to the agent explaining why we were unable to approve the submission.
Comments
4 comments
I have symbols that look like an orange circle with 2 arrows. Does that mean a job is pending approval?
Hi Casandra!
On the web dashboard Transactions, the 'pending review' logo is different from what you would see in the app. The circle with the 2 arrows shows that we have received the submission and that it is currently in review by our QC Team.
If you have further questions, please let us know!
Thanks!
Hi I'm new to the field agent..
So I've completed 6 missions and all of them is green marked.Its been six days now and my cash out balance is still at 0.00.
Whats wrong?
Hi Stacey! Thank you for the note. Will you open a ticket with our support team so that we can look more specifically into your account? Send an email through the feedback link in your app or send an email directly to agent@fieldagent.net. Our team will look at your account and help provide further insight. Thanks!
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