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FAQs

Answers to your most frequently asked questions.

Processes and Timing Expectations

  • How do I check the status of my submission?
  • Can I extend a current Job Reservation?
  • How Do I Cancel A Job Reservation?
  • Changing Account Email or Phone Number
  • When will I get paid for my job?

Finance and Payments

  • YTD vs. Available for Cashout

Troubleshooting

  • Can Field Agent send me the job to try again?
  • Why can't I receive the text or SMS verification code to my phone?
  • International Field Agent Support
  • Wrong Country Selected
  • What if my app isn't loading jobs when I am on cellular instead of wifi?
  • Why can't I see any jobs?
See all 13 articles

Other Frequently Asked Questions

  • What are hidden jobs?
  • Why did my job get denied automatically?
  • Field Agent - International Availability
  • Will a canceled or expired job negatively impact my Agent Score or statistics?
  • Can Field Agent Verify My Employment Even As An Independent Contractor?
  • Protect Yourself from Scams
See all 7 articles

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