FAQs

Processes and Timing Expectations

• How do I check the status of my submission?
• Can I extend a current Job Reservation?
• How Do I Cancel A Job Reservation?
• When will I get paid for my job?

Finance and Payments

• YTD vs. Available for Cashout

Troubleshooting

• International Field Agent Support
• Wrong Country Selected
• What if my app isn't loading jobs when I am on cellular instead of wifi?
• Why can't I see any jobs?
• What if a job is in the wrong location on the map?
• What if the store is permanently closed?

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Other Frequently Asked Questions

• Can Field Agent Verify My Employment Even As An Independent Contractor?
• Protect Yourself from Scams
• Can I use special lenses on my device?