FAQs - App and Jobs
Check out this section for more on questions about our app features, how to handle tricky job situations or errors, and other info on our jobs.
Troubleshooting
- The Store Canceled my Order
- How do I get email links from Field Agent to direct from my mail straight to my Field Agent app?
- What if a job GPS pin is in the wrong location on the map?
- What if the store is permanently closed or moved?
- I made a mistake in my job! Can I send the correct photos to you?
- What if I am approached by an employee?
Job Search and Reservations
Buy & Try plus Ratings & Reviews
- Job 2 Disappeared
- Paying with EBT
- General FAQ: Buy & Try and Ratings & Reviews Programs
- Will taxes be reimbursed?
- When I purchase the items, will the shipping and/or delivery fees be reimbursed in a Ratings & Reviews program?
- What if I have reserved the job but cannot locate the requested item in stores near me?
Specific Projects and Project Types
- How do our clients use the Shelfgram photos that Agents capture?
- What if the product details appear to match perfectly but the UPC is different in my Eye Spy or Scavenger Hunt Job?
- Project FAQ: On Shelf Availability Audit
- Eye Spy - Frequently Asked Questions
- Little Caesar's Job Reservation Expiration